KOSU / NPR
By Jonathan Franklin, Joel Rose July 23, 2024
Travelers, be sure to pack some patience. Chaos is still underway with Delta Air Lines, as the airline has entered its fifth day of flight cancellations and delays following Friday’s global software outage.
And while the Atlanta-based carrier is still trying to get operations in order, the U.S. Department of Transportation has opened an investigation into the recent flight disruptions, citing “the high volume of consumer complaints” the department has received against Delta.
“We have made clear to Delta that they must take care of their passengers and honor their customer service commitments,” Transportation Secretary Pete Buttigieg said in a statement Tuesday.
View the full article: KOSU.org
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