USA Today
By Zach Wichter
September 4, 2024
I had the opportunity to sit down with Transportation Secretary Pete Buttigieg last week. He told me about what the department he oversees is doing to boost accessibility for disabled travelers across the country’s transportation network.
During our conversation, Buttigieg highlighted billions of dollars in investments the Department of Transportation is making to improve the physical infrastructure at airports, railroad stations and on other surface transportation networks. He also said the department is using its power to require better training for employees at airlines and other transportation services who interact with disabled travelers. Further, it’s establishing new rules to hold airlines and other transportation companies more accountable when things go wrong for disabled passengers.
While talk from the top is great, what really matters is disabled travelers’ actual experiences. There’s a lot of work to be done to make transportation in the U.S. fully accessible, but advocates say the DOT under Buttigieg is making unprecedented steps in the right direction.
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